Customer Profiles
See how companies just like yours are using Xsilva LightSpeed to Accelerate their Business.
Spruce Body Lab
Vancouver spa Spruce Body Lab chose Xsilva LightSpeed to run their new operation when they opened their doors in June 2005. Installed on iMac G5 stations that match their clean, high-design decor, LightSpeed powers the Spruce front desk with sales tools that keep track of their invoices and inventory, and a well-maintained Customer database that schedules clients directly into iCal.
On the back office iMac G5, LightSpeed's Purchasing tools keep product replenished and the Reporting and Intelligence tools keep the business owners up to date on sales, payments and Spruce's best-selling services and products.
Location
Vancouver, BC, Canada
Description of Business
Registered Massage Therapy and Skin Care Clinic selling the Dermalogica treatment series. Services include: RMT massage, facials, microdermabrasion, La Stone massage, La Stone facials, Botox and waxing.
Number of Employees
12
When did you start using LightSpeed?
June 2005
Application Used Prior to LightSpeed
None
Reasons for Choosing LightSpeed
iCal Scheduling, Reporting
Favorite LightSpeed Features
Purchasing Actions, Filters when Searching and Reporting, Pop-up notes in Customer Invoices
LightSpeed Features Used The Most
Customer Profile and History, Invoicing, Reporting, Tracking Inventory, Purchasing
How Does LightSpeed Accelerate Your Business?
I find the option to schedule iCal events during the invoicing process a great streamlining feature. The Purchasing Actions save me a lot of time when re-ordering products.
Would you recommend LightSpeed to other Small Businesses and why?
I would recommend LightSpeed to another small business because it is very user friendly in the style of Mac computers. The icons make things very easy to find and it is set up in a logical and systematic way.
Celadon Collection
Montreal's Celadon Collection has been utilizing the unique graphic talents of Xsilva LightSpeed to empower its sales team since it opened its fine furniture showroom in May 2005. Celadon sales reps and designers produce beautiful quotes and invoices with full-color images of furnishings and accessories for their customers.
In addition to using LightSpeed's Purchasing and Inventory tools to order and track stock, Celadon's co-owners make extensive use of Reporting and Intelligence to monitor the operations of their growing startup.
Location
Montreal, QC, Canada
Description of Business
Import of interior design furniture, lighting and accessories
Number of Employees
6
When did you start using LightSpeed?
May 2005
Application Used Prior to LightSpeed
None
Reasons for Choosing LightSpeed
Mac Compatibility, Reporting
Favorite LightSpeed Features
Photos on Quotes/Invoices, Product Search when creating a Quote, Reporting
LightSpeed Features Used The Most
Quotes/Invoices with Photos, Customer History, Product Labels
How Does LightSpeed Accelerate Your Business?
We are not yet in our second year, but when we reach this point LightSpeed's Reporting and Intelligence will give me a sense of where my business is going in relation to historical performance.
Would you recommend LightSpeed to other Small Businesses and why?
Yes, because LightSpeed is user friendly, has many features and has many possibilities for customization.
Quotes
"I feel like i have full control of my business: payments, invoices, follow-ups. At a glance I have a really good look at my business. My accountant told me not to invest too much in software and to do it manually. Thank god i didn't listen to him, thank god for LightSpeed!"
Roy, Co-Owner
"Incorporating images with products on our quotes and invoices is always impressive to our other dealers. I highly recommend LightSpeed to anyone."
Steve, Designer
"I learned LightSpeed in an afternoon, and i know nothing about computers! It's extremely clean and easy to use."
Manon, Sales Representative
Evolution Concept
Montreal Authorized Apple Reseller and Service Provider Evolution Concept is the original Xsilva LightSpeed installation. Evolution's requirements for a quoting and invoicing solution shaped early betas of LightSpeed in late 2004 and their close cooperation have helped the program develop into the comprehensive system it has become today.
Evolution Concept relies on LightSpeed's Sales, Inventory and Purchasing tools to accelerate their sales workflow, and utilizes the LightSpeed SRO (Service Repair Order) with integrated GSX Warranty Lookups in their service repair shop. Reporting and Intelligence helps management keep on top of the numbers and make informed decisions on ordering.
Location
Montreal, QC, Canada
Description of Business
Authorized Apple Reseller and Authorized Apple Service Provider
Number of Employees
6
When did you start using LightSpeed?
December 2004
Application Used Prior to LightSpeed
FileMaker Pro
Reasons for Switching to LightSpeed
Needed a reliable, ready to use software package that could do it all: Sales, Service, Purchasing and Inventory.
Favorite LightSpeed Features
Tracker and GSX Warranty Lookups
LightSpeed Features Used The Most
Quoting and Invoicing
How Does LightSpeed Accelerate Your Business?
We used to spend too much time quoting on products we couldn't make enough profit on. Now we can quote in a timely fashion. I can also get a snapshot of the days' activities, whereas before, I would have to open several different software packages to do that, and even then, it took too long.
Would you recommend LightSpeed to other Small Businesses and why?
Yes, it definitely would help get their new or existing business up and running quickly and efficiently.
Quotes
"As a business owner, LightSpeed keeps me very satisifed. I can review the day very quickly. Tracker allows us to keep track of our business in a very live fashion."
"It's awesome. I was just able to prepare a $10,000 quote in seconds. That's what it does, it lets us work quickly and efficiently."
"We've never lost any data. I highly recommend it as a very safe and reliable database."
"LightSpeed is a beautiful product!"
Mike, Owner
"LightSpeed is very easy to use and responsive. I learned it in half a day. It has everything you need!"
"LightSpeed took a fifteen step process and took us down to two or three steps. After the first few days you can fly right through it. If you can turn on a Mac, you can use LightSpeed!"
"Its as easy as one click to convert from a quote to an invoice. With LightSpeed, quoting and invoicing are so much easier than what we were using before."
"The support team at Xsilva are amazing, they're great!"
"LightSpeed helps us make smarter use of our time, it makes us money and saves us money!"
Anthony, Krish and Tom, Sales and Service